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We are a delivery company in Uganda. We need a skilled and capable operation supervisor to manage our delivery operation and operators. The ideal candidate will have some experiences of a series of company operation and administration including logistics, finance & accounting, human resource and general affairs, and be able to catch up quickly. In this role, you will have a responsibility of our delivery operation as an operator and a supervisor, and be responsible for reporting to operation manager.
l Ensure all operations are carried on in an appropriate, cost-effective way
l Arrange Delivery operation among clients, operators, drivers, and agents
l Maintain the existing customer relationships to retain revenue and maximize their satisfaction
l Coordinate and manage delivery agent network across Uganda
l Assist recruitment and training of operators and drivers
l Handle incident and trouble shooting in daily delivery operation
l Handle daily petty cash management operations
l Proven experience in an operation including general affairs, accounting, HR and logistics.
l Demonstrative experiences to achieve
l Excellent understanding of data administration and management functions with proficient in MS Excel and google spreadsheet
l An analytical mindset with problem-solving skills (logical thinking approach)
l (preferable) Solid knowledge of Ugandan courier industry
l (preferable) Experience of staff supervision and evaluation
Salary range is 800,000sh – 1,200,000sh GROSS depending on skills and experiences.