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At CourieMate’s, we’ve always believed that exceptional service begins with being present, right where our clients customers need us most. Today, we are embarking on a significant milestone that reflects our continued commitment to excellence. The strategic expansion of our operations across key upcountry regions in Tanzania.
We’ve launched new regional hubs in Arusha, Dodoma, Mwanza, and Mbeya, with plans to open Iringa and Zanzibar by the end of 2025. These additions are more than just locations on the map, they’re part of our vision to bring faster, safer, and more reliable delivery services to every doorstep in East Africa.
Powering Speed and Trust Through Hub-and-Spoke Operations
In today’s fast-moving world, customers expect more than speed, they expect reliability and visibility. From online retailer shopping of all kinds of orders to pharmacies distributing urgent medical supplies, the stakes are high. Every delivery carries someone’s hope, need, or promise.
That’s why we’ve adopted a hub-and-spoke model that significantly boosts our operational efficiency and enhance our sameday delivery services for online sellers by optimizing our stock holdings which significantly increases the success rate of their orders thereby increasing their cash flow and profit.
Here’s what it means for you:
• Up to 40% faster delivery times through smarter routing
• Greater package security with multiple checkpoints and DMS monitoring
• Improved delivery success rates, even in hard-to-reach rural areas
• Scalability during peak seasons, such as Christmas or back-to-school
• Real-time tracking, so you always know where your packages are
By placing regional hubs closer to our client customers, we eliminate unnecessary delays, reduce delivery failures, and bring CourieMate’s technology-driven services to places many couriers often overlook.
Beyond Logistics: Impacting Communities and Businesses
Our growth is not only measured in kilometres and delivery metrics but also in economic and social impact. Each new CourieMate’s hub creates:
• New jobs for riders, operations staff, and local talent
• Stronger supply chains for SMEs and online sellers
• Better access to goods and services for remote communities
• Deeper trust between businesses and customers
We’re not just expanding our footprint, we’re building the foundation for sustainable growth that empowers local businesses, connects families, and fuels development.
The CourieMate Promise: Consistency, Care, and Connection
Whether your parcel travels from Darl to Mwanza or from Kampala to Mbarara, you’ll experience the same CourieMate Professional standard on-time, transparent, and secure delivery service. Our advanced Delivery Management System (DMS) ensures seamless tracking with professional staff communication, giving both senders and recipients peace of mind.
Together, We Move Forward
As we grow, our mission remains the same, to connect East Africa, one delivery at a time. We are here not just to deliver packages, but to deliver possibilities, build trust, and support the growth of local and international businesses.
Thank you for being part of our journey. Together, we’ll keep reaching further, moving faster, and serving better, because your success is our mission.
By Solomon Amuruba
On June 24, 2025
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